CAPE CORAL, Fla. — Cape Coral residents using CenturyLink or Quantum experienced internet outages this week.
The Sandoval Community HOA sent an email to residents stating:
“Attention Residents of Sandoval Community Association,
Regarding the CenturyLink outage that occurred yesterday 07.25.2023. We have received information that a fiber line was cut about a half mile south of Pine Island Road off of Del Prado. Contractors who are building a new Mister Car Wash caused the outage.”
CenturyLink also confirmed in a statement that a third-party construction company accidentally cut a wire.
“Some customers in the Cape Coral area experienced an internet service disruption due to construction by a third party. All services are now restored. Our techs identified the issue and worked hard to fix it as quickly as possible.”
Residents in Cape Coral, like Julie Prokop, say this outage hasn’t been the first.
“I think what’s really frustrating is it’s not the first time,” said Prokop. “It [was] two days and two partial days but it meant I went the whole night with nothing in the house. It’s like living in Frontierland.”
Internet has been restored for these affected residents.
